Technology Management Activities and Tools

Question: Discuss about the Technology Management for Activities and Tools. Answer: Introduction: Fast track couriers aim at expanding the delivery routes of the organization beyond regional New South Wales in the upcoming three years. The organization has limited its services within the boundaries of New South Wales, which has resulted in the reduction of profits an customers. The current profit generated by the firm is $1.9 million, whereas the estimated amount was $3.2 million. With the implementation of better expansion plans, the company would be able to deliver the products of the customers to all parts of the country by analysing efficient expansion plans and techniques. The performance measurement that must be used to analyse the performance of the organization towards the expansion program must be Customer Value Analysis and Quality Management. Increasing Sales Fast track couriers aims at increasing the sales of the company by 40% , thereby raising the profit of the organization. By improvising the services generated to the customers to all the parts of the country, there would be an increase in sales. This raise in the sales of the organization would help in lifting the financial base of the firm. With the initiation of better sales strategies and policies, the organization would be able to achieve its objective within the time frame of 3 years. The current amount generated from the sales of the company is 17 million , whereas, the estimated amount for sales is 22 million. In order to measure the performance of the respected objective of the organization, the company must use Economic Value Added Method to analyse the financial performance of the firm. Technological Development up gradation of the Company In order to raise the profits margin of the organization by expanding the business and improving the sales of the firm, better implementations of technologies and development processes must be integrated. The company aims at improving their work process by utilising various technological up gradation, such as, installing automatic lift gate on the trucks used for the delivering process. This would mad their techniques of work process quite efficient and swift in the regional areas of New South Wales. By introducing new technologies and internet systems, communicating with the stakeholders. This helps in raising the accuracy and consistency of the organization. To measure the performance of the firm with respect to the achievement of the objective would be the number of sales generated by the organization along with the cist benefit analysis made by the firm, thereby improving their access to provide in better services to the customers. Raise Employee Engagement Under the logistics manager, there are 20 truck drivers in the organization. Along with this, there 5 employees who oversee human resource, sales, administration and accounts department of the firm. Fast track couriers face large number of workplace injuries with quite low employee engagement concerning the employees. The employees have issues with regards to the payment issue of the organization. There are several disputes within the organization, which affects their work process. Employees are an important stakeholder of an organization. Hence, the organization should implement better facilities and risk management programmes, which help in sustaining the loyalty of the employees towards the organization. This performance measurement factor that must be used in accordance to the objective should be done with the help of Employee Turnover Rate. Access Financial Aids One of the most vital reasons with respect to loss of contracts by the organization, is that, the company does not have a strong financial position. Due to the lack of capital requirements within the fast track couriers, the organization has not been able to implement the services that are supposed to be processed by the firm, in an efficient manner. Strong financial funds are needed by the organization in order to introduce new technologies and internet for the purpose of communication to the stakeholders in a convenient manner. In order to implement such provisions, strong financial undertakings are needed by the firm. In order to measure the access to financial aids of the organization, the firm can analyse Action Profit Linkage of the organization. Report The identified objectives of the fast track couriers are expanding the business of the organization, raising the sales, improve the technological development of the organization, and raise employee engagement and access financial aids. In order to implement various processes that would help in achieving the objectives of the organization, an efficient strategical framework is needed. The company to implement their structural process should generate various plans and policies. The performance measurement analysis in order to attain the objectives of the organization could be framed with the help of the timeline. Main activities/ stages MONTH 1 MONTH 2 MONTH 3 MONTH 4 MONTH 5 MONTH 6 Access financial aids from companies and other financial institutions Implement technological developments Implement various policies and benefits for the betterment of the employees Initiate various projects in the regional areas of New South Wales Upgrade the communication system Customer Value Analysis Quality Management Economic Value Added Cost Benefit Analysis Employee Turnover Rate Action Profit Linkage Table 1: Gant chart (Source: As created by author) The implementation of these strategies in order to achieve the stated objectives of the organization must be done in an efficient manner along with measuring their performance. The most important objective of the organization is to access financial aids for the firm from various companies and other financial institutions. This would help in raising the capital of the organization thereby providing the company with the initiative of technological developments and expansion plan. The expansion plan of the firm is carried out on a period of 3 years, hence, this chart shows the initiation of the plan generated. In order to raise the loyalty of the employees, various facilities such as medical facilities, extra benefits, promotions, acknowledgement and rewards must be implemented by the organization. To measure these performances of the organization, the company must implement Action Profit Linkage, Quality Management, Customer Value Analysis Technique, Cost Benefit Analysis and Economic Value Added Technique. The stakeholders that are essential for the analysis of this technique are the employees, investors and customers related to the organization . These stakeholders are quite important in achieving the objective of the organization. Maintaining a strong relation with these stakeholders would help the organization in achieving better results with great accuracy and consistency. The system failures, product failures and variances in the business would be reported to the heads of the logistics manager, financial manager, administration officer, sales manager and human resource officer of the organization. These officers would undertake the situation and report the issues to the managing director of the firm. Reference etindamar, D., Phaal, R. and Probert, D., 2016.Technology management: activities and tools. Palgrave Macmillan. Higgs, M., Kempster, S. and Wurz, T., 2012. Exploring the applications of pilots in organisational change managemnet.Journal of Change Management. Qiu, J.I.N., 2013. Introduction to Ethics for Marketing Managemnet in the Medium-sized and small Enterprises.Logistics Engineering and Management,1, p.050. Schmiedel, T., Vom Brocke, J. and Recker, J., 2014. 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